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Your Career in Operations

At any given moment, Barclays is a hive of activity and opportunity. A couple gets their first mortgage, or uses a credit card to finance a family holiday. In the same breath, a business agrees the asset financing for a new fleet of vehicles, or our team raises debt financing for a university’s refurbishment – such as building new accommodation or sports facilities. It’s all happening at once, every minute of the day.

Graduate and undergraduate Operations brochure

To maintain that real time activity around the world, across investment, corporate and retail banking, you need smooth-running, constantly improving systems behind the scenes. Payments need to be processed. Credit card systems need to be maintained. Trades, equity transactions, debt financing – you name it – it has to be slick, effective and swiftly processed so our customers and clients receive excellent service, every time. That essential work, encompassing absolutely everything we do, is down to the Operations team. Put simply, they’re the heartbeat of the bank.

To find out more about our Operations programmes, download our graduate and undergraduate Operations brochure via the Download button, and continue to read on below.

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Breaking down the Operations teams

Breaking down the Operations teams
  • Barclays Corporate and Investment Bank

    Here’s where you’ll provide the power behind one of the world’s top ten corporate and investment banks. Our Operations teams here – including Global Market Operations and Corporate Operations – enable key processes for corporate clients, governments and financial institutions, as well as offering utility services across the Barclays group.

    Global Markets Operations is the engine responsible for ensuring efficient processing of all products and services we deliver for our business and customers. Some of those core processes include Post Trade Services, Middle Office, Collateral, and Trade and Transaction Reporting. In everything we do, we aim to deliver service excellence, executing our processes in the safest, most efficient way, leveraging automation and lean approaches. The delivery of our strategy is underpinned by the energy, commitment and passion of our people, all united by a common purpose: to help customers, clients and communities succeed, in every way we can.

    In Corporate Operations, we deliver international processing support and expertise across corporate lending and asset finance. Our Payments Operation provides group-wide electronic payment processing and sanctions screening services for over 100,000 customers around the world, while in Trade and Working Capital, we provide a range of products and solutions that optimise trading operations for our global clients. We provide group-wide consolidated client onboarding, fulfilment, Know Your Client services, and offboarding. We’re even a key line of defence in tackling financial crime, alongside offering capability in customer screening, anti-money laundering and court orders.

    But it’s not just about managing these processes. It’s about perfecting them. Making them quicker, smoother, more technologically advanced than any other bank, for the benefit of colleagues and clients alike. As part of this team, you’ll hold the data to drive market initiatives and regulatory changes in an ever-evolving environment. And, ultimately, as we look to provide a standard for other banks to follow, your ideas might even change the way the whole financial market works.

  • Barclays UK

    From the big moments, like mortgages and business loans, to the everyday ones, like using your debit card in the supermarket, the Barclays UK Operations team are behind it all. They process the data and enable the services that affect customers at all sorts of moments in their lives. What’s more, since the team spans from Personal Banking to Business Banking to Wealth, they support a huge range of customer groups, from day-to-day banking right up to wealth management for high-net-worth individuals.

    It’s vital work for the bank – and it’s also a chance to pursue the best possible service for our customers. Working with this team, you’ll have the data you need to improve and even revolutionise the way we process our services, the technology we use and what we offer to customers and clients. 


  • Cards and Payments

    How do we make it even easier for people to buy and sell things? That’s the question on this team’s mind. Our Cards and Payments area (including Barclaycard) competes with fintechs and tech giants around the world, driving innovation and best-in-class customer service. Here, it’s all about simplification and speediness – like tapping your contactless card or scanning a barcode on your phone. That’s why our own processes need to keep up the pace. Because the more streamlined we are, the more seamless our solutions. So whether it’s someone paying for lunch or a multinational company selling their wares, you’ll be there, making it happen.

    Our consumer operations roles are at the heart of Cards and Payments, supporting customer enquiries and risk mitigation efforts across anti-fraud, debt recoveries and credit risk reviews. It makes this an incredibly diverse place to work, and you could join one of our many different areas, including: operational leadership, change management, customer experience, process design, digital channels or risk and control management. In the end, it’s all about delighting our customers on a global scale.

How does this all benefit you?

No banking service happens by magic. As part of the Operations team, you’ll gain a unique insight on our inner workings and what goes into efficient, painless processing - whether it’s for investment transactions or personal credit cards. You’ll get exposure to the whole bank; not just one part of it – giving you the opportunity to build a strong network and great prospects for development. And you’ll see why colleagues, clients and customers are relying on you for every service we offer. It’s like our team says:

If you don’t understand how the Operations team works, I think you’re missing out on a step in understanding how banks work. It’s important to understand the operational implications of the deals we make and the agreements we come to. 

More than that, I think Operations is also a useful stepping stone to the rest of the business. It’s just such a broad team: Operations is an umbrella term for work on so many different kinds of deals. Plus, because we’re always going to need it across the bank, job security is exceptional, and you can’t underestimate that.

- Patrick, Bank Debt Management Analyst, Operations 

Who are we looking for?

For the right person, the Operations team is the key to a career full of possibility, where you’ll be in touch with, and highly valued by, the whole bank. But who exactly are we looking for?

  • You’re not just customer-driven but customer-obsessed: you’ll want to make our processes better for the end user
  • You’re tech savvy, hunting out what’s new on the market and how it can improve what you do
  • You adapt to change - in fact, you push for it
  • You’re a curious, creative disruptor: you’re not content with the status quo if there’s a way to do it better
  • You’re happy talking to anyone – turning complex data into easily understood insights

Opportunities in Operations

Below, you’ll find all of our current opportunities in Operations. You can use our dropdown filters to find the ones that suit you, or use the star in the bottom left to save your perfect roles to your wishlist for later.

Operations
Full-time Analyst

Gain a unique insight on our inner workings and what goes into efficient, painless processing.

Education level
Graduate
Operations
Full-time Analyst
Start date
August 2020
Opportunity duration
2 years
Location
Glasgow, Manchester, Northampton
Operations
Spring Analyst

No banking service happens by magic. But that’s how we’d like it to feel for our customers. For every transaction, payment and trade – we’re central to making it all happen.

Education level
Undergraduate
Operations
Spring Analyst
Start date
April 2020
Opportunity duration
1 week
Location
London
Operations
Summer Analyst

At any given moment, Barclays is a hive of activity and opportunity.

Education level
Undergraduate
Operations
Summer Analyst
Start date
June 2020
Opportunity duration
9 weeks
Location
Glasgow, Manchester, Northampton

Assessment

Our assessment process is pretty straightforward, and tailored to bring out the best in you. There are three stages to successfully complete:

Business Insight Stage 1

A video-based, multiple-choice exercise designed to assess your strengths, values and cognitive abilities. It's not timed, but generally takes around 35-40 minutes.

Business Insight Stage 2

This is based on a more detailed business scenario with questions and tasks that will help us determine how you work and what motivates you. It shouldn't take more than 45 minutes.

Assessment Centre

You’re almost there. Taking around 90 minutes, we’ll look at how you embody our values and assess your strengths when faced with an Operations-specific scenario.

Meet our people

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