Life before Barclays was hard as a mature job seeker. I’d been a carer for a while, and stopped working for a few years because of that, but once I started trying to get back into work, it was tough. I was trying a lot of back-to-work programmes, and the job centre, but it was a struggle.
It was then that I found the Barclays Apprenticeship programme. When I applied, I was nervous, maybe a little bit excited – but if I’m absolutely honest, I never thought they would take someone my age with no banking background.
I was completely wrong about that one, obviously. Today, I’m an Essential Banker, and my main job is supporting customers with their day-to-day banking. I help them on the kiosk, at ATMs, and I’m particularly focussed on providing an engaging experience for our more mature customers. I even talk to some of them about considering an apprenticeship for themselves!
When I look back on what I’ve done since I started, I couldn’t be prouder of the decision I made. I completed my training, and I got to celebrate my graduation with my mother, my daughters, and my colleagues – and I can’t say how special that moment was for me.
Angela, former Apprentice now an Essential Banker