It all starts with an induction event attended by absolutely all Higher Apprentices, whichever programme you’re on.
Then, you’ll move into the apprenticeship itself. We’ll teach you about what it means to be a relationship manager, usually in talks or meetings with some of your senior colleagues. They’ll help you understand what our business is all about, and give you the inspiration you need to get started.
Now, you’ll start to shadow colleagues, getting to know the essentials of the work you do. It’s all about getting you started gradually: we won’t throw you in at the deep end to handle important clients on your own. You’ll likely build up your communication skills over the first year, practising client calls and interactions whilst working toward a small portfolio of your own.
Alongside all this, you’ll also be managing your degree work, with a half day per week assigned for study leave – which you can manage however suits you best.
In your first year, that degree work includes plenty of academic introductions, helping you get up to speed. You’ll learn about Financial Markets and Risk, as well as about either Retail Lending or Corporate Relationship Management, depending on what’s most relevant to you and your role.
In year two, we’ll start to deepen your understanding as well as giving you the skills you need to help your clients navigate the wider market. Those include:
- Financial Services: The Commercial Environment
- Retail Financial Services or Commercial and Corporate Financial Services
- Professionalism, Conduct and Ethics
Throughout your programme, there are various kinds of assessment we’ll use to help you test your skills and see your progress. Those include examinations, reviews with your manager, and then comes your final year.
Here, you’ll find your big chance to demonstrate everything you’ve learned. You’ll build your portfolio of work-based evidence, and you’ll work on a risk-based final project – all the while supported by your manager, tutor and team. Then at the end, you’ll have your professional presentation and panel discussion, led by Barclays and by independent assessors from other financial organisations and from the professional qualification body – all of whom are there to help you do well.